Sopimusehdot

Language Disclaimer

These terms and conditions were originally drafted in Finnish. This English version is a translation provided for informational purposes only.

In the event of any discrepancy, inconsistency, or difference in interpretation between the Finnish and English versions, the Finnish version shall prevail and shall constitute the only legally binding version of the agreement.

1. Membership of Kuntokeskus Liikku

These terms and conditions (hereinafter also referred to as the “General Terms and Conditions”) apply between Kuntokeskus Liikku (hereinafter “Liikku”) and the named individual (hereinafter the “Member”).

Membership of Liikku is always personal, and the minimum age for membership is 13 years. The Member is obliged to keep their membership-related personal data up to date. Membership-related data includes full name, address, email address, and Finnish personal identity code. Member data is updated via OmaLiikku or by email at info@liikku.fi.

Depending on the type of membership, the membership entitles the Member either to access one Liikku fitness center, or, for an additional fee, unlimited access to all Liikku fitness centers during the validity of the agreement, in accordance with the membership terms and opening hours. Membership does not include equipment instruction or personal gym coaching or training programs.

2. Joining as a Member

Joining Liikku as a Member is possible only through Liikku’s online store at www.liikku.fi. The person joining fills in the information requested in the online store for establishing the membership and is responsible for the accuracy of the information. A Finnish personal identity code is required for identification, identification of the e-invoice agreement, and possible debt collection actions. A separate privacy notice is available on Liikku’s website (https://www.liikku.fi/liikku-tietosuojaseloste). If the person joining does not have a Finnish personal identity code, membership must be arranged by contacting info@liikku.fi by email.

Membership is confirmed by accepting Liikku’s terms and conditions and paying a one-time joining fee, and depending on the membership type, either the first month’s monthly fee or the annual membership fee.

2.1. Joining Fee

The one-time joining fee covers the costs of establishing the membership and the access card. The joining fee is non-refundable. The joining fee is always charged when the membership is established.

2.2. Right of Withdrawal for Online Purchases

Membership purchased from the online store has a 14-day right of withdrawal in accordance with the Finnish Consumer Protection Act (KSL 6:14). If the membership is cancelled within 14 days, Liikku retains the paid joining fee as reasonable compensation in accordance with KSL 6:19. Cancellation of membership must be notified to info@liikku.fi within 14 days of purchase.

2.3. Membership of a Minor

A person under the age of 18 may join Liikku as a Member only with the consent of a guardian. The minimum age for membership is 13 years. The guardian of the minor is responsible for the minor’s membership and its payments (including any snack vending machine purchases made with the membership card). The billing address of the payer/guardian of a minor’s membership must be provided via the form available in OmaLiikku or by email to info@liikku.fi.

Prohibition of Snack Purchases

The Liikku membership card can be used as a means of payment at the snack vending machine. Purchases made with the membership card are charged with the next invoice generated for the membership. For minor memberships, purchases are blocked by default. If the guardian wishes to allow the minor to make purchases from the snack vending machine with their own membership card, this must be separately notified by email to info@liikku.fi.

3. Membership Card

The Liikku membership card is always personal. It may not be given to another person for use, nor may it be used to grant another person access to Liikku’s premises. The Member is responsible for the safekeeping and use of their membership card, as well as for purchases made with it.

The membership card functions in Liikku’s access control system as a personal identification and access card to Liikku’s premises. Each visit must be registered by scanning the membership card at the access gate reader. The membership card enables use of Liikku’s services during the membership period. The card also functions as a locker key and as a payment method for the snack vending machine.

A new Member collects their membership card from the membership card vending machine at the primary Liikku location selected, using a PIN code received by email. The PIN code is valid for 72 hours from the time of purchase. If the 72-hour period expires, the membership card can be collected from the site manager at Liikku from Monday to Wednesday between 4:00 p.m. and 7:00 p.m.

Loss of the membership card must be reported immediately via the customer service form or by email to info@liikku.fi. Snack purchases made prior to reporting the loss are the responsibility of the cardholder. A replacement membership card for a lost or damaged card can be collected from Liikku Monday to Wednesday between 4:00 p.m. and 7:00 p.m. A separate fee according to the current price list is charged for replacing a lost or damaged card. Defective cards are replaced free of charge.

4. Types of Membership

4.1. Jousto-Liikku – Open-ended Membership

Jousto-Liikku is a continuous, open-ended membership (also referred to as a “monthly membership”). The agreement enters into force when the individual accepts these terms and conditions, confirms the membership purchase in Liikku’s online store, and pays all related fees in full. Confirmation of the agreement is sent to the Member by email. The first billing period begins three days after joining, but the membership is valid from the time of purchase. The valid terms and conditions are available on Liikku’s website.

The open-ended monthly membership remains valid until terminated in writing. It is billed monthly. The notice period is one membership month. A membership month refers to the period between monthly invoice due dates. The termination procedure is described separately in these membership terms.

4.2. Reilu-Liikku – Annual Membership Paid in Full

Reilu-Liikku is a fixed-term annual membership of twelve (12) months, valid for one (1) year from the start date of the membership and paid in full for the entire fixed term. The first billing period begins three days after joining, but the membership is valid from the time of purchase. The membership cannot be terminated during the contract period. At the end of the contract period, the membership may be renewed, ended, or changed to another membership type according to the current price list.

4.3. Järki-Liikku – Annual Membership Billed Monthly

Järki-Liikku is a fixed-term annual membership of twelve (12) months, valid for one (1) year from the start date of the membership. The membership is billed monthly. The first billing period begins three days after joining, but the membership is valid from the time of purchase. The agreement is binding for the entire 12-month fixed term and cannot be terminated during the contract period.

After the fixed term ends, the membership continues as an open-ended membership (Jousto-Liikku) in accordance with the current price list, unless the Member terminates the membership or selects a new 12-month fixed-term agreement (Järki-Liikku or Reilu-Liikku) before the end of the contract period. The Member will be informed of the end of the fixed term and available options no later than one month before the end of the contract period.

5. Billing

The open-ended membership (Jousto-Liikku) and the monthly billed 12-month fixed-term annual membership (Järki-Liikku) are billed monthly according to the membership due date. The due date for monthly payments is three (3) days after the joining date. For example, if joining occurs on the 7th day of the month, the due date in subsequent months will always be the 10th day of the month.

Upon joining, the one-time joining fee and the first membership month’s fee are paid in the online store using an accepted payment method. The payment made in the online store cannot be split between multiple payment methods, except for Liikku gift cards. From the second membership month onward, the monthly fee is paid via e-invoice in online banking (requires an e-invoice agreement) or via special payment methods described separately in these terms.

6. Payment Methods

6.1. Jousto-Liikku – Open-ended Membership: E-invoice

The open-ended membership, snack purchases made with the membership card, and other possible charges are billed monthly via e-invoice. The e-invoice is sent monthly to the Member’s online bank. The Member must enter into an e-invoice agreement in their online bank within three (3) days of joining. Instructions for setting up the e-invoice agreement are sent by email upon joining and are available on Liikku’s website. The Member must carefully review the instructions to ensure correct payment.

The Member is responsible for receiving e-invoices and for maintaining a valid e-invoice agreement throughout the membership period. If there is no e-invoice agreement, the invoice is sent by post, either as a paper invoice or as a notification to the electronic mailbox service selected by the customer. A €5 invoicing surcharge is added to such invoices.

Failure to pay an invoice or termination of the e-invoice agreement does not terminate the open-ended membership agreement. The Member is responsible for all costs arising from the following situations: the Member has not set up an e-invoice agreement before the invoice is generated, the Member has terminated the e-invoice agreement before the membership ends, the Member has deleted the invoice from online banking, or the Member has not confirmed and paid the invoice by the due date. The Member is responsible for notifying incorrect invoices to info@liikku.fi.

6.2. Reilu-Liikku – Annual Membership Paid in Full: One-time Payment in Online Store

The annual fee and joining fee for the fixed-term annual membership paid in full (Reilu-Liikku) are paid in full at the time the membership is established in Liikku’s online store. Before the end of the fixed term, the Member receives a payment proposal from Liikku for the next one-year fixed-term contract period. By paying the proposal, the membership continues uninterrupted for the next one-year fixed-term period. If the payment proposal is not paid, the membership ends automatically at the end of the contract period.

Snack purchases under an annual membership are billed monthly via e-invoice if there are at least three purchases or the total amount is at least €9. In other cases, snack purchases are billed quarterly. These require a valid e-invoice agreement. If there is no valid e-invoice agreement, snack purchases and other possible charges are billed by post with a €5 invoicing surcharge.

6.3. Järki-Liikku – Annual Membership Billed Monthly: E-invoice

The monthly billed annual membership (Järki-Liikku), snack purchases made with the membership card, and other possible charges are billed monthly via e-invoice. The e-invoice is sent monthly to the Member’s online bank. The Member must set up an e-invoice agreement in their online bank within three (3) days of joining. Instructions are sent by email upon joining and are available on Liikku’s website. The Member must carefully review the instructions to ensure correct payment.

The Member is responsible for receiving e-invoices and for maintaining a valid e-invoice agreement throughout the membership period. If there is no e-invoice agreement, the invoice is sent by post, either as a paper invoice or as a notification to the electronic mailbox service selected by the customer. A €5 invoicing surcharge is added.

Failure to pay an invoice or termination of the e-invoice agreement does not terminate the fixed-term Järki-Liikku agreement or remove the Member’s payment obligation for the remaining fixed contract period. The Member is responsible for all costs arising from failure to set up or maintain the e-invoice agreement, deletion of the invoice, or failure to pay by the due date. The Member is responsible for notifying incorrect invoices to info@liikku.fi.

6.4. Billing Service: Cash-In Consulting

Billing of memberships and collection of unpaid invoices is handled by Cash-In Consulting (Business ID: 0646115-8). Liikku has the right to transfer unpaid invoices to debt collection.

A €5 service fee is charged for refunds of overpayments and incorrect payments.

7. Exercise Benefits and Liikku Gift Card

Liikku accepts Liikku gift cards and most exercise benefits as payment methods for membership fees. These are referred to in these terms as special payment methods. Accepted exercise benefits are listed on Liikku’s website. Use of an exercise benefit or gift card does not remove the Member’s responsibility to maintain the primary payment method (e-invoice agreement). Liikku gift cards can be used to pay both membership fees and snack vending machine purchases. Exercise benefits can be used only for membership fees.

Special payment methods accepted in Liikku’s online store are Smartum Saldo, ePassi, and Liikku gift cards. Other special payment methods accepted by Liikku can be used to pay for membership starting from the second membership month.

7.1. Payments with Exercise Benefits and Gift Cards Must Be Made Four Weeks Before the Start of the Next Billing Period

Payment made using an exercise benefit must always be made four (4) weeks before the start of the billing period to which the payment is intended to be applied. Invoices that have already fallen due, invoices already generated in the billing system, or invoices that are in reminder or debt collection status cannot be paid using balances from special payment methods.

Payment is made by transferring the exercise benefit balance to Fitness Center Liikku or by activating a gift card in OmaLiikku, and it is applied at the earliest to the invoice of the billing period that begins four weeks later. The balance may be transferred in an amount covering several months of membership fees at once. Payments made using special payment methods are credited to the Member’s OmaLiikku account balance and are automatically used to pay future membership fees.

Exercise benefit balances transferred to the OmaLiikku account and gift card balances activated for the customer number remain in OmaLiikku for three (3) years from the loading date if the membership is not active. After this, the balance is reset if the membership is not active. Balances loaded to Liikku using special payment methods are non-refundable and cannot be converted into cash. Up-to-date instructions for paying with special payment methods are available on Liikku’s website.

8. Freezing of Membership

Membership freezing is only possible due to pregnancy, military service, or serious illness or injury.

The reason for freezing must last at least one (1) month. Freezing must be agreed upon before the start of the freezing period by email to info@liikku.fi, after which reliable documentation must be provided upon request. Freezing cannot be applied retroactively.

The Member is responsible for sending documentation securely. Documentation must be sent as encrypted email according to the instructions of the Member’s email service provider, or by post to Customer Service, Fitness Center Liikku, Saaristonkatu 22, 90100 Oulu. By submitting documentation, the individual consents to the processing of the data for the purpose described in this section.

The documentation must indicate the validity period of the reason for freezing and the person to whom it has been granted. Liikku recommends that sensitive information be redacted from the documentation.

Liikku processes the documentation in accordance with its privacy notice solely for determining the reason and duration of the freezing. Liikku deletes the documentation from its systems immediately after the freezing duration has been recorded in the Member’s information. Liikku does not store other information from the documentation. During the freezing period, the membership card is not valid. Membership automatically continues after the freezing period. In fixed-term memberships, freezing extends the membership end date by the duration of the freezing. Freezing and notice period cannot be active at the same time.

9. Termination of Membership

Fixed-term memberships (Järki-Liikku, Reilu-Liikku) cannot be terminated during the contract period.

The notice period for open-ended memberships (Jousto-Liikku) is one (1) membership month. Termination must be made via the OmaLiikku service or by email with a free-form termination notice to info@liikku.fi. Failure to pay invoices or non-use of the service does not terminate the agreement. Termination is always made via OmaLiikku or email and is deemed effective on the date Liikku receives the termination notice.

The end date of the terminated membership is determined according to the Member’s personal billing due date and is communicated to the Member in the termination confirmation by email. Membership ends at the end of the notice period unless the termination is cancelled before that. Termination may be cancelled free of charge during the notice period by written notice to info@liikku.fi.

Example: The Member’s invoice due date is always the 5th of the month. The Member terminates their membership on January 20. The paid training time for the current membership month ends on February 4, and the membership ends after the one-month notice period on March 4. The monthly fee for the notice month is paid as normal.

10. General Membership Terms

10.1. Misuse and Other Grounds for Termination of the Agreement

Liikku membership is always personal. Membership may not be transferred or rented to another person. The membership card may not be given to another person for use or used to grant another person access to Liikku’s premises. Handing over the membership card to another person constitutes grounds for immediate termination of the agreement.

If Liikku detects misuse of membership, it has the right to terminate the membership immediately and charge the Member a €200 contractual penalty. If membership is terminated due to misuse, Liikku is not obliged to refund any paid fees or credit already generated invoices for the next membership month.

Liikku may, at its discretion, suspend or terminate membership unilaterally, including but not limited to the following cases:

unpaid membership fees

misuse of membership or membership card

behavior inappropriate to the gym environment

violation of the general terms and conditions

In such cases, Liikku is not obliged to refund prepaid membership fees or credit generated invoices. Suspension or termination due to unpaid invoices does not remove the Member’s obligation to pay outstanding and generated invoices.

If membership has been suspended due to unpaid fees, the Member must contact Liikku by email at info@liikku.fi to agree on payment of unpaid invoices and restoration of membership. Liikku has the right to transfer unpaid invoices to debt collection.

10.2. Member Responsibilities and Other Considerations

The Member must provide correct information when joining and subsequently notify Liikku of changes to name, phone number, address, and personal identity code. Address and personal data are not updated automatically in Liikku’s systems or billing. For minor memberships, the guardian is responsible for the accuracy of information.

The Member is responsible for ensuring that the membership card is used only by the Member to whom it is issued.

The Member is responsible for their own insurance. Training at Liikku is at the Member’s own risk, and the Member must follow equipment usage instructions and other guidance displayed at Liikku’s gyms.

The Member must note that there may not always be staff present at Liikku. The Member is responsible for ensuring that their health condition allows safe training at Liikku.

The Member is responsible for proper use of equipment and facilities, following training methods appropriate to Liikku, and complying with instructions and rules provided by Liikku staff, whether written or oral.

The Member is obliged to assess the suitability of Liikku’s premises and equipment for themselves before purchasing membership. This is possible during familiarization hours Monday to Wednesday from 4:00 p.m. to 7:00 p.m.

The Member may not conduct professional coaching or training activities on Liikku’s premises without a separate coaching rights agreement.

The Member acknowledges that photographing another person without consent in a locker room or similar space is prohibited at Liikku and constitutes an offense punishable under Chapter 24, Section 6 of the Finnish Criminal Code (invasion of privacy). The Member undertakes that if they take photographs in a locker room where others are visible, they will obtain consent from those present.

Liikku is not responsible for personal injury or material damage suffered by the Member or their property.

Liikku’s premises are intended solely for exercise purposes, and the Member may use them only for that purpose. Training must follow Liikku’s gym etiquette.

Liikku uses recording video surveillance.

Use, possession, and distribution of illegal substances and doping substances are prohibited at Liikku.

Liikku informs Members about matters concerning Liikku and membership by email and, if necessary, via its website. Liikku is not responsible if notifications sent to the email address provided by the Member do not reach the recipient or are not read.

10.3. Changes to Prices and Terms, and Service Interruptions

Liikku reserves the right to change prices. Price changes are announced on Liikku’s website and via newsletters sent to Members and take effect no earlier than the beginning of the month following the announcement.

Liikku has the right to unilaterally amend these General Terms and Conditions. The valid General Terms and Conditions are available on Liikku’s website.

Liikku is not obliged to refund fees paid by the Member if it must temporarily close Liikku’s gym or part thereof due to necessary maintenance work or other similar reasons.

Liikku has the right to assign the agreement to a third party without the Member’s explicit consent.

Liikku is not responsible for force majeure events that prevent or restrict the Member from using Liikku’s gym. Force majeure refers to events that Liikku could not reasonably foresee or prevent. Such events include, for example, war, epidemics, pandemics, internal unrest, natural disasters, widespread interruptions of transportation or telecommunications, strikes, or other equally significant and exceptional causes.